Frequently Asked Questions

Can I reference WellPlayed Sports Research?

Please contact WellPlayed for authorization to reference materials in your article, presentation or research on

I changed my mind, can I return and get refund?

Once you have purchased and downloaded the product, there is a no return/no refund policy as stated on the Purchase section.

What forms of payment do you accept?

We accept debit and credit cards which are processed via Paypal and Paypal to Paypal payments. If you'd like to use another payment form, please contact us via email on

I don't have a Paypal account, how can I purchase with just a debit or credit card?

Your checkout experience will allow you to either sign-in with Paypal or to "Pay with a Debit or Credit Card" in the gray box.

I purchased one copy. Is it possible to get more downloads and/or shares?

Yes of course. Please contact us via email on

Why do you assess sales tax or VAT?

As the report is delivered to you digitally, WellPlayed needs to assess the appropriate tax to your purchase based on your state or country. For non-US purchases, our service provider will verify your VAT number and assess the appropriate rate based on your country's requirements.

I am having issues with downloading my report.

Please contact us via email on so we can assist you with the download.


WellPlayed Sports

One Market Street

San Francisco, California 94105